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	<title>Guild Wars Wiki:FAQ - Revision history</title>
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	<updated>2026-10-17T23:13:35Z</updated>
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		<id>https://gw1wiki.ezgame.cc/index.php?title=Guild_Wars_Wiki:FAQ&amp;diff=8256&amp;oldid=prev</id>
		<title>gww&gt;SuperCobra: updating to post Forged p2</title>
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		<updated>2026-07-24T12:28:11Z</updated>

		<summary type="html">&lt;p&gt;updating to post Forged p2&lt;/p&gt;
&lt;p&gt;&lt;b&gt;New page&lt;/b&gt;&lt;/p&gt;&lt;div&gt;{{Help navbar header}}&lt;br /&gt;
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===== What is this? =====&lt;br /&gt;
:This is the official [[W:Wiki|wiki]] for the game of [[Guild Wars]]. See [[Guild Wars Wiki:About|About]].&lt;br /&gt;
&lt;br /&gt;
===== Why Guild Wars Wiki? =====&lt;br /&gt;
:Why did we not just use [https://guildwiki.fandom.com/Main_Page GuildWiki] for game documentation? See &amp;lt;!-- bugged link due to question mark [[Guild Wars Wiki:Why Guild Wars Wiki?|Why Guild Wars Wiki?]] --&amp;gt; [https://wiki.guildwars.com/index.php?title=Guild_Wars_Wiki:Why_Guild_Wars_Wiki%3F Why Guild Wars Wiki?].&lt;br /&gt;
&lt;br /&gt;
===== Is this available in languages other than English? =====&lt;br /&gt;
:There are no such plans at the moment.&lt;br /&gt;
&lt;br /&gt;
===== How can I help? =====&lt;br /&gt;
:Contributions for the community help grow this wiki. See [[Guild Wars Wiki:How to help|how you can help]].&lt;br /&gt;
&lt;br /&gt;
===== Are there any policies I should be aware of? =====&lt;br /&gt;
:See [[:Category:Policies|all our policies]]. You might also want to take note of [[Guild Wars Wiki:Policy|recent policy changes]].&lt;br /&gt;
&lt;br /&gt;
===== Are there any style and formatting guidelines I should be aware of? =====&lt;br /&gt;
:See [[Guild_Wars_Wiki:Formatting|all our formatting guidelines]]. You might also want to take note of [[Guild Wars Wiki:Guidelines|recent guidelines changes]].&lt;br /&gt;
&lt;br /&gt;
===== Is there a [https://en.wikipedia.org/wiki/Wikipedia:Village_pump village pump] in this wiki? =====&lt;br /&gt;
:Try [[Guild Wars Wiki:Community portal]].&lt;br /&gt;
&lt;br /&gt;
===== Where can I get an answer to my wiki-related question? =====&lt;br /&gt;
:Try [[Help:Ask a wiki question]].&lt;br /&gt;
&lt;br /&gt;
===== Where can I get an answer to my game-related question? =====&lt;br /&gt;
:First check the game-related FAQs further down this page. If you can't find an answer, try [[Help:Ask a game question]].&lt;br /&gt;
&lt;br /&gt;
===== Who or what is WikiAdmin? =====&lt;br /&gt;
:WikiAdmin is an automated notification system which emails users in accordance with their settings in [[Special:Preferences]].&lt;br /&gt;
&lt;br /&gt;
===== Where should I post suggestions? =====&lt;br /&gt;
:If you have suggestions you'd like to share with ArenaNet please go to the [[Feedback:Main|Feedback portal]] and choose the appropriate area.&lt;br /&gt;
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&amp;lt;h4 style=&amp;quot;margin: 0px; padding: 0px;&amp;quot;&amp;gt;About Guild Wars&amp;lt;/h4&amp;gt;&lt;br /&gt;
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&lt;br /&gt;
===== Where is the official website? =====&lt;br /&gt;
:The official website is at [https://www.guildwars.com https://www.guildwars.com/].&lt;br /&gt;
&lt;br /&gt;
:There are also official websites in other languages:&lt;br /&gt;
:*[https://www.guildwars.com/fr/ French]&lt;br /&gt;
:*[https://www.guildwars.com/de/ German]&lt;br /&gt;
:*[https://www.guildwars.com/es/ Spanish]&lt;br /&gt;
&amp;lt;!-- :*[http://www.guildwars.co.kr/ Korean] --&amp;gt;&lt;br /&gt;
&lt;br /&gt;
===== Where can I buy this game? =====&lt;br /&gt;
:Guild Wars Reforged is available as a single bundle including the Prophecies, Factions, and Nightfall campaigns. It can be purchased from the official [https://store.guildwars.com Guild Wars Online Store] or [https://store.steampowered.com/app/29720/Guild_Wars_Reforged/ Steam]. The mobile client is available on the [https://apps.apple.com/app/820613069 App Store] and [https://play.google.com/store/apps/details?id=net.arena.guildwars.reforged Google Play]. Individual campaigns are no longer sold separately. The Eye of the North expansion and Bonus Mission Pack remain available as additional purchases.&lt;br /&gt;
&lt;br /&gt;
===== Can I download the game client? =====&lt;br /&gt;
:Yes. The PC game client can be downloaded from [https://www.guildwars.com/en/download the official website]. The mobile client can be downloaded from the [https://apps.apple.com/app/820613069 App Store] or [https://play.google.com/store/apps/details?id=net.arena.guildwars.reforged Google Play].&lt;br /&gt;
&lt;br /&gt;
===== What happens if I reinstall Guild Wars Reforged or install it on a new computer? =====&lt;br /&gt;
:You will just need to re-download the latest [[game updates|patches]] before playing again. All player data—personal information, characters, inventory, and in-game achievements—is stored on ArenaNet servers and tied to your [[account]], not on your local device. The only thing you need to manually retain is your skill and equipment [[template]]s. Alternatively, you can copy the [[Gw.dat]] file to an external drive to avoid re-downloading the game data on PC.&lt;br /&gt;
&lt;br /&gt;
:On mobile, simply reinstall the app from the App Store or Google Play. Your account and progress are synced automatically.&lt;br /&gt;
&lt;br /&gt;
===== Is there a trial version of the game? =====&lt;br /&gt;
:There is currently no trial version available for PC. Historically, a [https://web.archive.org/web/20141112141645/http://www.guildwars.com/products/extras/trilogytrial/ trial DVD] was released offering a 14-day/10-hour trial period. It was also possible to visit [[Guild Wars Eye of the North|Eye of the North]] for 5 hours from an account with already-purchased access to one of the core campaigns by providing the activation key specified [[Visit Eye of the North for the Holidays|here]]. All boxed retail versions of the game also contained a trial key inside, and some [[List of fansites|fansites]] had forums where you could ask around for unused trial keys.&lt;br /&gt;
&lt;br /&gt;
:On mobile, Guild Wars Reforged is free to play with ad-supported access to the Prophecies campaign. See [[Guild Wars on Mobile]] for details on the restrictions that apply to free mobile accounts.&lt;br /&gt;
&lt;br /&gt;
===== Is there a subscription fee for Guild Wars Reforged? =====&lt;br /&gt;
:No. After the initial purchase, you can play whenever you want with full access to the content you purchased. Historically, Guild Wars was available through other payment models in certain markets: in Korea, it was offered through [[w:game time card|time cards]], and in Japan, it was offered through a monthly subscription.&lt;br /&gt;
&lt;br /&gt;
:On mobile, the game is free to play with ad-supported access to the Prophecies campaign. Players using an existing ArenaNet email-based account with a Guild Wars Reforged entitlement see no ads.&lt;br /&gt;
&lt;br /&gt;
===== Do I need an internet connection to play? =====&lt;br /&gt;
:Yes.&lt;br /&gt;
&lt;br /&gt;
===== Where is my activation key? =====&lt;br /&gt;
*Keys purchased via the [[Guild Wars Online Store]] are granted immediately upon purchase and sent to you in the purchase confirmation email.&lt;br /&gt;
*For purchases made through [[w:Steam (service)|Steam]] prior to December 3rd, 2025, keys may be accessed in your Steam library by right-clicking 'Guild Wars' and selecting ''Manage &amp;gt; CD keys''. New Guild Wars Reforged accounts created on Steam do not require a serial key, as they are linked directly to your Steam account.&lt;br /&gt;
*Physical boxed copies of the original ''Guild Wars'' campaigns contain keys printed within a folded glossy white perforated envelope. ''Eye of the North'' boxed keys are inside a graphic oval perforated envelope.&lt;br /&gt;
&lt;br /&gt;
===== Do I have to buy the original Guild Wars to play Factions or Nightfall? =====&lt;br /&gt;
:No. Guild Wars Reforged includes all three campaigns—Prophecies, Factions, and Nightfall—in a single purchase. Individual campaigns are no longer sold separately.&lt;br /&gt;
&lt;br /&gt;
:Historically, Factions and Nightfall were standalone products that could be purchased and played independently of the original Prophecies campaign. If you owned any single campaign prior to the launch of Guild Wars Reforged, you have automatically been granted access to all three.&lt;br /&gt;
&lt;br /&gt;
===== How can I find out more about Guild Wars: Eye of the North? =====&lt;br /&gt;
:See [[Guild Wars Eye of the North]]. Eye of the North remains available as a separate purchase alongside Guild Wars Reforged.&lt;br /&gt;
&lt;br /&gt;
===== Where can I get help regarding a technical issue? =====&lt;br /&gt;
:Contact {{support}}. For mobile-specific issues, see [[Guild Wars on Mobile]] for platform requirements and known issues.&lt;br /&gt;
&lt;br /&gt;
===== How can I report a bug? =====&lt;br /&gt;
:Contact {{support}}.&lt;br /&gt;
&lt;br /&gt;
===== Where can I get help with a gameplay issue? =====&lt;br /&gt;
:Try [[Help:Ask a game question]]. Note that technical issues such as connection problems will usually direct you to {{support}}.&lt;br /&gt;
&lt;br /&gt;
===== How do I report in-game misconduct? =====&lt;br /&gt;
:Use the in-game [[report|/report]] command or contact {{support}}. See [[Account Blocks and Violations#How do I report a violation?|this article]] for details on filing a support request to report [[EULA]] violations.&lt;br /&gt;
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===== Can I change the email address that I used to register my account? =====&lt;br /&gt;
:You can change your email address through the official [https://account.arena.net/login ArenaNet account website]. For special circumstances (such as an inactive or inaccessible email account), contact {{support}}.&lt;br /&gt;
&lt;br /&gt;
===== What can I do if I forgot my account name/email address? =====&lt;br /&gt;
:Your account name is your email address. If you have multiple Guild Wars accounts from the legacy PlayNC or NCsoft Master Account system, your account name may be &amp;lt;code&amp;gt;username@plaync&amp;lt;/code&amp;gt; or &amp;lt;code&amp;gt;username@ncsoft&amp;lt;/code&amp;gt;. If you are still unable to determine your account name, contact {{support}}.&lt;br /&gt;
&lt;br /&gt;
===== What can I do if I forgot my password? =====&lt;br /&gt;
:Reset your password through the official [https://account.arena.net/login ArenaNet account website]. If you encounter any difficulties, contact {{support}}.&lt;br /&gt;
&lt;br /&gt;
===== How do I change my password? =====&lt;br /&gt;
:Log in to your account on the official [https://account.arena.net/login ArenaNet account website], where you can change your Guild Wars and/or Guild Wars 2 password. If a Guild Wars 2 account is linked, both passwords will be changed to the same value. Changing your account name on that site may result in you not being able to log in to the game. In that case contact {{support}}.&lt;br /&gt;
&lt;br /&gt;
===== Why does the game not recognize my access key after I reinstalled? =====&lt;br /&gt;
:You do not need your [[access key]] when reinstalling. The access key is used only to activate your account, after which you can log in from any computer. Once an access key is used, it cannot be used again to create a new account (although it can be used to verify account ownership with {{support}} in the event of a dispute). Note that new Guild Wars Reforged accounts created on Steam do not use access keys, as they are linked directly to your Steam account.&lt;br /&gt;
&lt;br /&gt;
===== Can I add an access key to an existing account? =====&lt;br /&gt;
:Yes. This is how you add expansions such as [[Guild Wars Eye of the North|Eye of the North]] and the Bonus Mission Pack to your account. Since Guild Wars Reforged already includes all three campaigns, campaign access keys are no longer sold separately.&lt;br /&gt;
&lt;br /&gt;
===== How do I add an access key to my existing account? =====&lt;br /&gt;
:Start the Guild Wars Reforged game client. There is a link below the password field where you can choose to add an access key. Make sure you select the option to add the key to your '''existing account''', otherwise you may create a second account, and accounts cannot be merged later. Keys can also be added through the Edit Account button on the Character Select screen.&lt;br /&gt;
&lt;br /&gt;
===== How do I find out what access keys my account has? =====&lt;br /&gt;
:Start the Guild Wars Reforged game client and log in to your account. Click the &amp;quot;Edit Account&amp;quot; button on the lower left corner of the character selection screen to view the names of all game components associated with your account. The actual access keys are not revealed, for security purposes.&lt;br /&gt;
&lt;br /&gt;
===== Can I use the same access key for multiple accounts? =====&lt;br /&gt;
:No. Each access key can only be used for a single account.&lt;br /&gt;
&lt;br /&gt;
===== Does an access key have any use after it has been attached to an account? =====&lt;br /&gt;
:Yes. When dealing with account-related issues, {{support}} may request an access key to prove account ownership.&lt;br /&gt;
&lt;br /&gt;
===== Can I merge two accounts? =====&lt;br /&gt;
:No, accounts cannot be merged. If you mistakenly created a separate account instead of adding an access key to your existing one, contact {{support}}. They may be able to deactivate the new account and attach the key to your original account.&lt;br /&gt;
&lt;br /&gt;
===== Will my account expire? =====&lt;br /&gt;
:No.&lt;br /&gt;
&lt;br /&gt;
===== Can I change my characters' names? =====&lt;br /&gt;
:With the [[Fourth Anniversary content update]], name changes are now available, for a fee. See [[Character Name Change]] for details.&lt;br /&gt;
&lt;br /&gt;
===== Can I transfer my characters to another account? =====&lt;br /&gt;
:No, characters cannot be transferred from one account to another. Characters created in one account are permanently tied to that account (until you delete them).&lt;br /&gt;
&lt;br /&gt;
===== Can I buy, sell or trade accounts? =====&lt;br /&gt;
:No, the [https://www.arena.net/en/legal/user-agreement User Agreement] states in '''3.1 Prohibited Conduct''' that ''&amp;quot;You may not do any of the following without signed written consent from a legally authorized representative of ArenaNet: xiii. Buy, sell, share, or transfer Use to the Services to or from any third party (including buying or selling Virtual Goods from or to other players for real money)&amp;quot;''. Using an account for which you are not the original owner puts you at risk of losing all future investments you make in that account, including campaigns, character slots, and more, as well as all titles and other accomplishments that you attain.&lt;br /&gt;
&lt;br /&gt;
===== What can I do to make my account more secure? =====&lt;br /&gt;
:Please read Gaile Gray's page on [[User:Gaile_Gray/Support_FAQs/Account_Security|Account security]].&lt;br /&gt;
&lt;br /&gt;
===== My account was banned for botting/misconduct. How can I appeal? =====&lt;br /&gt;
: Contact {{support}}. Before you do, please read [[User:Gaile_Gray/Support_FAQs/Bot_Ban_Details|Gaile Gray's post about ''bot bans'']], so that you are familiar with ArenaNet's point of view on banning and bots.&lt;br /&gt;
&lt;br /&gt;
===== Don't see your answer? =====&lt;br /&gt;
:[[Help:Ask an account question|Click here]] to ask a question.&lt;br /&gt;
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===== Is a character tied to the campaign where that character was created? =====&lt;br /&gt;
:No. All [[roleplaying character]]s can travel to any other [[campaign]] linked to the same [[account]]. Since Guild Wars Reforged includes all three campaigns, characters can freely travel between Prophecies, Factions, and Nightfall. [[Guild Wars Eye of the North|Eye of the North]] requires a separate purchase.&lt;br /&gt;
&lt;br /&gt;
:See the next question on how to transfer them from one campaign to another.&lt;br /&gt;
&lt;br /&gt;
===== How do I bring my character to another campaign or expansion? =====&lt;br /&gt;
:Since Guild Wars Reforged includes all three campaigns, no additional account keys are needed to travel between Prophecies, Factions, and Nightfall. Eye of the North must be purchased separately and added to your account.&lt;br /&gt;
&lt;br /&gt;
:To transfer a [[Guild Wars Prophecies]] character to another campaign or expansion:&lt;br /&gt;
:*[[Guild Wars Factions]] - Acquire and complete the quest [[Mhenlo's Request]], available from [[Firstwatch Sergio]] upon arrival in [[Lion's Arch]].&lt;br /&gt;
:*[[Guild Wars Nightfall]] - Acquire and complete the quest [[Sunspears in Kryta]], available from [[Lionguard Figo]] in Lion's Arch.&lt;br /&gt;
:*[[Guild Wars Eye of the North]] - Acquire and complete the quest [[What Lies Beneath]], available from [[Len Caldoron]] in Lion's Arch.&lt;br /&gt;
&lt;br /&gt;
:To transfer a Guild Wars Factions character to another campaign or expansion:&lt;br /&gt;
:*Guild Wars Prophecies - Acquire and complete the quest [[Chaos in Kryta]], available from [[Guardsman Chienpo]] in [[Kaineng Center]].&lt;br /&gt;
:*Guild Wars Nightfall - Acquire and complete the quest [[Sunspears in Cantha]], available from [[Imperial Guardsman Linro]] in Kaineng Center.&lt;br /&gt;
:*Guild Wars Eye of the North - Acquire and complete the quest [[I Feel the Earth Move Under Cantha's Feet]], available from [[Minister of Maintenance Raiugyon]] in Kaineng Center.&lt;br /&gt;
&lt;br /&gt;
:To transfer a Guild Wars Nightfall character to another campaign or expansion:&lt;br /&gt;
:*Guild Wars Prophecies - Acquire and complete the quest [[Terror in Tyria]], available from [[Deras Tenderlin]] in [[Kamadan, Jewel of Istan]].&lt;br /&gt;
:*Guild Wars Factions - Acquire and complete the quest [[Plague in Cantha]], available from [[Funwa Shento]] in Kamadan, Jewel of Istan.&lt;br /&gt;
:*Guild Wars Eye of the North - Acquire and complete the quest [[Hole of Istan]], available from [[Bendah]] in Kamadan, Jewel of Istan.&lt;br /&gt;
&lt;br /&gt;
:After the appropriate quest has been completed, the character can freely travel between campaigns using the travel icon on the world map (or, when travelling to Eye of the North, the [[Asura Gate]] icon).&lt;br /&gt;
&lt;br /&gt;
:Nightfall characters have an additional requirement; they must have completed [[the Time is Nigh]] (a [[primary quest]]) to be offered these quests.&lt;br /&gt;
&lt;br /&gt;
:See [[Campaign travel]] and the individual quest articles for more information.&lt;br /&gt;
&lt;br /&gt;
===== How do I bring my foreign character to an earlier area of the game? =====&lt;br /&gt;
*Characters can reach [[Ascalon City]] by going from [[Lion's Arch]] through [[North Kryta Province]], [[Scoundrel's Rise]], [[Griffon's Mouth]], [[Deldrimor Bowl]], [[Anvil Rock]], [[Iron Horse Mine]], [[Traveler's Vale]], [[Ascalon Foothills]], [[Diessa Lowlands]], [[The Breach]] and [[Old Ascalon]]. The [[Gates of Kryta (outpost)|Gates of Kryta]], [[Beacon's Perch]], [[Ice Tooth Cave]], [[Yak's Bend]], [[Grendich Courthouse]], [[Piken Square]] and [[Sardelac Sanitarium]] outposts are along the way. See [[Kryta]], [[Northern Shiverpeaks]] and [[Ascalon]] for maps. [[Ascalon (pre-Searing)|Pre-Searing Ascalon]] is exclusive to characters created in the Prophecies campaign. Once a character leaves Pre-Searing Ascalon, they cannot return.&lt;br /&gt;
*Characters can reach [[Seitung Harbor]] by going from [[Kaineng Center]] south through [[Bukdek Byway]] to [[The Marketplace]], northwest to [[Kaineng Docks]] and talking to [[First Mate Xiang]]. From Seitung Harbor, characters can reach [[Shing Jea Monastery]] by heading west through [[Saoshang Trail]] and [[Linnok Courtyard]]. [[Monastery Overlook]] cannot be reached; however, the same area can be mapped while [[Shing Jea Boardwalk]] is open during certain [[special event]]s such as [[Canthan New Year]] and the [[Dragon Festival]].&lt;br /&gt;
*Characters can reach [[Chahbek Village (outpost)|Chahbek Village]] by talking to [[Second Spear Binah]] in [[Kamadan, Jewel of Istan]] to enter [[Churrhir Fields]], then talking to [[Historian Laharo]]. [[Island of Shehkah]] cannot be reached.&lt;br /&gt;
&lt;br /&gt;
===== Can I play with someone who owns a different set of campaigns? =====&lt;br /&gt;
:Since Guild Wars Reforged includes all three campaigns, all Reforged owners can play together in Prophecies, Factions, and Nightfall. For [[Player versus Player|PvP]] areas in [[the Battle Isles]], all players can play together regardless of which expansions they own. Players who do not own [[Guild Wars Eye of the North|Eye of the North]] cannot join parties in Eye of the North content.&lt;br /&gt;
&lt;br /&gt;
===== I abandoned a primary quest in Eye of the North, how do I re-take the quest? =====&lt;br /&gt;
:Abandoned [[primary quest]]s in [[Guild Wars Eye of the North|Eye of the North]] can be retaken through the &amp;quot;seek guidance&amp;quot; option at the [[Scrying Pool]] in the [[Hall of Monuments]].&lt;br /&gt;
&lt;br /&gt;
===== How do I get the special bonus items for my game? =====&lt;br /&gt;
:Type &amp;quot;/bonus&amp;quot; in a town or outpost to add all eligible [[bonus item]]s to your inventory, if you have space and don't already have that item created on that character. You can list the special items on your account by typing &amp;quot;/bonusitems&amp;quot;. You can delete unwanted bonus items by dragging them to the trash can on your inventory bar. You can recreate them using the &amp;quot;/bonus&amp;quot; command again; however, take care as some special items cannot be remade—especially the [[miniature]] bonus items. These and other commands are listed on the [[Special command]]s page.&lt;br /&gt;
&lt;br /&gt;
:Note: Guild Wars Reforged does not include bonus items for new purchases. Players who owned campaigns prior to Reforged will still have access to any bonus items from their previously redeemed purchases.&lt;br /&gt;
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===== How do I start a mission? =====&lt;br /&gt;
:In Prophecies and Factions, [[mission]]s are started by pressing the &amp;quot;Enter Mission&amp;quot; button in [[user interface#Party Window|Party Window]]. In Nightfall and Eye of the North, missions are started by talking to a [[mission starter]], identified by the rotating green shield and two swords symbol floating above their head.&lt;br /&gt;
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===== I have a level 20 character, why don't I have 200 attribute points? =====&lt;br /&gt;
:The remaining 30 [[attribute point]]s can be obtained by completing two quests in your character's native campaign: [[Forgotten Wisdom]] and [[The Hero's Challenge]] for Prophecies characters, [[Lost Treasure]] and [[An Unwelcome Guest]] for Factions characters or [[Rising in the Ranks: First Spear]] and [[Rising in the Ranks: Master Sergeant]] for Nightfall characters. See the individual quest articles for more information.&lt;br /&gt;
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==== See also ====&lt;br /&gt;
*[[gw2:Frequently Asked Questions|Guild Wars 2 Wiki's FAQ]]&lt;/div&gt;</summary>
		<author><name>gww&gt;SuperCobra</name></author>
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