Account mark

An account mark is an administrative mark placed on a player's account by a game master in order to tag the account for "infractions" (breaking the Code of Conduct). A mark is meant as a warning and it results in a temporary blocking of the account. The length of the block period increases with every added account mark, and eventually will result in a ban.

Types of infractions

There are two kinds of infractions (misbehavior):

1. Naming infractions:
   • Offensive or otherwise unacceptable character names
   • Offensive or otherwise unacceptable guild names.
2. In-game infractions:
   • Inappropriate in-game behavior – such as obscene talk or behavior, abuse of another player, or harassment
   • Repeating in-game chat ("flooding")
   • In-game linking to inappropriate websites
   • Taking advantage of another player ("scamming") in order to take their items or account
   • Abusing game exploits
   • Advertising cheats, hacks, and exploits
   • Using, developing, releasing or promoting a "bot" program.

For naming infractions a player may submit an "appeal" to the Game Masters if they feel that a block is unjustified. For in-game infractions no appeal will be accepted.

External links

• Services User Agreement - latest version from ArenaNet's website
• Code of Conduct - latest version from ArenaNet's website
• Conduct Breaches and Outcomes - from the official Guild Wars website. Includes a detailed explanation of an account mark.